Further to Aubrey's post, Nate Clinton (Program Manager, Windows Update) explained the problem as
"the
latest version of Windows Update includes wups2.dll that was not
originally present in Windows XP. Therefore, after the repair install
of the OS, wups2.dll remains on the system but its registry entries are
missing. This mismatch causes updates to fail installation."
If
you are affected, contact Product Support Services. In the U.S. and
Canada, help with security update issues or viruses can be obtained at
no charge using the PC Safety line (1-866-PC-SAFETY). For locations
outside the U.S. and Canada, go to http://support.microsoft.com/security for the number in your area.See the blog post by the Windows Update Team and Microsoft Knowledge Base Articles:
- KB 943144:
Updates are not installed successfully from Windows Update, from
Microsoft Update, or by using Automatic Updates after you repair a
Windows XP installation
- KB 916259:
The Windows Update Web site and the Microsoft Update Web site do not
scan for updates when you repair a failed installation of Windows XP
Service Pack 2 or of Windows XP Service Pack 1
Remember - "A day without laughter is a day wasted."May the wind sing to you and the sun rise in your heart...
Posted
Sep 28 2007, 07:49 PM
by
Corrine
Did you enjoy this article? If yes, then subscribe to our
